Privacy Policy
This privacy policy explains how our organisation uses the personal data we collect from you when you use our website.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
Third-Party Processors and Data Sharing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
Connect Group collects the following data:
Personal identification information (Name, email address, phone number, etc.)
Resume and other personal data
How do we collect your data?
You directly provide Connect Group with most of the data we collect. We also collect and process data when you:
Register online or place an order for any of our products or services
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
Use or view our website via your browser’s cookies
How will we use your data?
Connect Group collects your data so that we can:
Process your order and manage your account
Email you with special offers on other products and services we think you might like
If you agree, share your data with our partner companies so that they may offer you their products and services
When processing applications, send your data to credit reference agencies to prevent fraudulent purchases
How do we store your data?
Connect Group securely stores your data on a cloud-based server located within the United Kingdom. We use advanced encryption protocols and strict access controls to safeguard your data from unauthorised access.
We retain your personal data, such as CVs, contact details, and correspondence, for a period of 12 months after your last interaction. After this, we permanently delete your data using secure digital shredding methods for electronic files and certified destruction for physical records.
Marketing
Connect Group may send you information about products and services that we think you might like, as well as those of our partner companies.
You can opt out at any time. To stop receiving marketing communications, please click here.
Third-Party Processors and Data Sharing
We engage carefully selected third-party partners and service providers who process personal data on our behalf in compliance with GDPR. Digital marketing agencies may conduct outreach and marketing activities on our behalf, processing personal data in accordance with applicable data protection laws.
Our appointed data processors include:
Prospect Global Ltd (trading as Sopro)
UK Company Registration: 09648733
Privacy Policy: http://sopro.io
ICO Registration: ZA346877
Data Protection Officer Contact: dpo@sopro.io
For more information, https://docs.google.com/document/d/1qr-UyHpogOR7SBC88F6M87MoZCakMF3Xpdx8B64Z350/edit?pli=1&tab=t.0
What are your data protection rights?
Every user is entitled to the following rights:
Right to access – Request copies of your personal data (small fee may apply)
Right to rectification – Correct inaccurate or incomplete information
Right to erasure – Request deletion of your data under certain conditions
Right to restrict processing – Request restricted processing under certain conditions
Right to object to processing – Object to processing under certain conditions
Right to data portability – Request transfer of your data to another organisation or directly to you under certain conditions
Requests are responded to within one month. Contact: Hello@connectgroup.ai
Cookies
Cookies are text files placed on your computer to collect Internet log and visitor behaviour information. We may collect information automatically through cookies or similar technology.
For more information, visit allaboutcookies.org.
How do we use cookies?
We use cookies to:
Keep you signed in
Understand how you use our website
What types of cookies do we use?
Functionality – Recognise you on our website and remember preferences (language, location). Mix of first-party and third-party cookies.
Advertising – Collect info on website visits, content viewed, links followed, browser/device/IP address. Limited sharing with third parties for advertising.
How to manage cookies
Set your browser not to accept cookies. Some website features may not function as a result.
Privacy policies of other websites
Our policy applies only to our website. Read the privacy policies of other websites linked from our site.
Changes to our privacy policy
This policy is under regular review. Last updated: 26 October 2025.
How to contact us
Questions or requests regarding data protection: Hello@connectgroup.ai
How to contact the appropriate authorities
If Connect Group has not complied with your rights, contact the Information Commissioner’s Office (ICO): https://ico.org.uk/